SmartLeader Diagnostics Privacy Policy

This Privacy Policy applies to all personal information collected by us, or submitted to us, whether offline or online, including personal information collected or submitted through our websites (our Websites) and application forms. 

This Privacy Policy describes how we deal with the information we collect and demonstrates our commitment to the protection of your privacy. By visiting the Sites and otherwise providing personal information to us, you are accepting and consenting to the practices described in this  Privacy Policy. If you do not agree with any of the terms of this Privacy Policy, please do not use the Sites or submit any personal information to us. 

This Privacy Policy was last updated on 15 September, 2020. 

1. Meaning of terms used in this Privacy Policy 

In this Privacy Policy: 

personal information means any information or an opinion about you (including information or an opinion forming part of a database), by which you may be identified directly or indirectly, whether on its own or in combination with other information, whether true or not,  and which is submitted to and/or collected by us in an accessible form. 

sensitive information means personal information about things such as your membership of professional associations, race, ethnic origin, political affiliation, religion, sexual orientation,  biometric information, and health information. 

2. Privacy guidelines for participants on our Programmes, Workshops and Executive  Coaching. 

2.1. What kinds of personal information do we collect and hold? 

We collect and hold: 

(a) your contact details, such as office address, home address, telephone numbers and  email address; 

(b) your personal details, such as date and place of birth, gender, qualifications,  education, and your background; lifestyle and personality data and 360 feedback.  We may also collect, with your agreement (if attending a workshop), information about your team's performance diagnostics.

2.2. Why and How do we collect your personal information? 

We collect personal information about you when it is reasonably necessary for one or more of our activities or functions. This personal information is collected in a number of ways, including: 

Through the Sites: We may collect personal information from the Sites, such as when you visit,  use or register on our Websites, Apps or Social Media Pages. 

From you: We may collect personal information from you when you contact, do business or interact with us by phone or email, apply for, enrol in or register for a program, workshop or coaching sessions. 

From you or authorized by you: Through SmartLeader Diagnostics Survey instruments used for Programmes, workshops and coaching purposes. 

2.3. How we use your personal information 

We will not collect or use your personal information unless it is lawful for us to do so. We  collect and use personal information for the following purposes: 

(a) processing and assessing participant applications; 

(b) for programme, workshop and/or coaching purposes; 

(c) for promotional and marketing purposes, including communicating information  about our products and services (with your consent, if required); 

(d) communicating to participants and alumni on matters relevant to the Institute for Strategic Leadership; 

We have a legitimate interest in using your information in these ways. It is also fundamental to the nature of the service we provide. 

2.5 Use and disclosure of personal information 

We do not use your personal information or disclose it to another organisation unless: 

(a) it is reasonably necessary for one of the purposes described above; (b) having regard to the nature of the information or the circumstances of  collection we believe you would expect us to use the information or make the  disclosure; 

(c) required or authorised by law or court or tribunal; 

(d) it is necessary to protect the rights, property, health or personal safety of a  member, the public, or our interests, and it is unreasonable or impracticable to  obtain your consent; 

(e) it is for one of the purposes expressly permitted under applicable data  protection and privacy laws; or 

(f) you have provided your consent. 

We will not sell your personal information to third parties.

2.6 Access and correction of personal information 

Individuals may request access to their personal information. Individuals may also request the correction of any personal information which is inaccurate. Any requests for access or correction of your personal information should be made in writing to our Chief Executive. 

We will endeavor to respond to any access or correction request within 20 working days of receipt. 

Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us. 

To make a request to exercise any of these rights in relation to your personal information,  please email, call or write to us. 

4. How long do we keep your personal information? 

We will only retain your personal information for as long as is necessary for the purpose for which that personal information was collected and to the extent permitted by applicable laws. 

When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymise it so you can no longer be identified from it. 

5. Security of Personal Information 

We use reasonable organisational, technical and administrative measures and security safeguards to  protect, as is reasonable in the circumstances, the personal information we hold from misuse, loss,  interference and/or unauthorised access, use, disclosure or alteration of information under our control. 

Where practicable, we implement measures to require organisations to whom disclosure is made to comply with applicable data protection and privacy laws. If a third party is given access to personal information we take reasonable steps to ensure that the information is held securely and used only for the purpose of providing the relevant service or activity. 

Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. 

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem using the contact information listed below in the "How to contact us" section. 

8. Variations to the Privacy Policy 

We reserve the right to modify this Privacy Policy at any time by publishing an updated version of this Privacy Policy on our Website and taking any further action as required by law,  after which, your continued use of the Website or your provision of any further personal information will indicate your acknowledgement to the modified terms of this Privacy Policy.

9. How to contact us 

Chief Executive Officer 

Institute for Strategic Leadership 

PWC Tower, 188 Quay Street, Auckland, 1143 

T: +64 9 366 1560

Last Updated: 15 September 2020 

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101 Clifton Hill, London NW8 0JR, UK

(+44) 7789 405 294

302/8 Commerce Street, Auckland, New Zealand

(+64) 9 366 1560 

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